FAQs

  1. How can I order?

Choose your product, select add to cart, then buy it, then put your billing information, name address, and phone number and proceed to buy.

 

  1. What payment method do we accept?

We accept all major credit cards through our merchant service providers Visa, Mastercard, Amex, and PAYPAL.

 

  1. How fast is your delivery to the U.S.?

Ancienthomez uses a Mail 24 service to ensure all U.S. deliveries are delivered on time!

 

  1. Can I return my product?

Of course! we have 30 days of exchange offer with a valid reason.

 

  1. Can I cancel my order?

Please email info@thepurpeffect.com or support@paratee3d.com for all change or cancellation inquiries. Make sure to include your full name and order number.

If your order has already been dispatched we would not be able to cancel this order. You are still able to refund upon arrival.

 

  1. Should I pay for the return of my product?

No restocking fee is to be charged to the consumers for the return of a product. But customers need to pay the return cost.

 

  1. Have another question?

Please contact us via the Contact US page and our customer service team aim to respond within 24 hours.

 

  1. How much will the shipping cost?

Visit Shipping Policy for more information. 

 

  1. Where is your product manufactured?

While we print a portion of our products in-house at our US facilities, we also source from suppliers worldwide to offer our shoppers a greater variety of merchandise. We only work with vendors who abide by our strict quality control guidelines and standards.

 

  1. Are your jerseys authentic?

All our products are replicas. We make them by ourselves and import them from other suppliers too. But you can trust our product's quality. We have provided services for thousands of customers and they are very satisfied with us.

 

  1. How is your size chart run?

The size of Men’s jerseys is true to size.

About the Women’s jerseys, they are always smaller than the usual 1 size. When you receive the product, you may see the size tag is bigger than 1 size.

And the size may vary from 1- 3cm.

 

HELP & CONTACT US

If we have not answered all of your questions in this customer service section, please Contact us:

Email us: info@thepurpeffect.com or support@paratee3d.com

Address: 3424 EAST SAGEBRUSH STREET, GILBERT, AZ 85296

Phone: +1 971-249-2964 (Due to maintenance hotline support is currently unavailable. Please contact us via Email. We will respond within 24 hours)